戴爾·卡耐基 / Dale Carnegie
戴爾·卡耐基（1888—1955），美國著名的心理學家和人際關係學家。卡耐基開創的“人際關係訓練班”遍布世界各地。他以超人的智慧、嚴謹的思維，在道德、精神和行為準則上指導萬千讀者，給予人們安慰、鼓舞，使讀者從中汲取力量，從而生活，開創嶄新的人生。早期著作《人性的光輝》《語言的突破》《美好的人生》《人性的優點》曾被譯成28種文字，其中《人性的弱點》一書，是繼《聖經》之後世界出版史上第二暢銷書！
Ace in the Hole
Understand these new words before you read this article.
1.grouch [graut? ] n.不高興的人
2.eliminate [i'limineit] v.清除
3.miserable ['miz?r?bl ] adj.痛苦的
You must have a good time meeting people if you expect them to have a good time meeting you.
I have asked thousands of business people to smile at someone every hour of the day for a week and then come to class and talk about the results.How did it work? Let’s see...Here is a letter from William B.Steinhardt, a New York stockbroker.His case isn't isolated.In fact, it is typical of hundreds of cases.
“I have been married for over eighteen years,” wrote Mr.Steinhardt, “and in all that time I seldom smiled at my wife or spoke two dozen words to her from the time I got up until I was ready to leave for business.I was one of the worst grouches who ever walked down Broadway.
“When you asked me to make a talk about my experience with smiles, I thought I would try it for a week.So the next morning, while combing my hair, I looked at my glum mug in the mirror and said to myself,‘Bill, you are going to wipe the scowl off that sour puss of yours today.You are going to smile.And you are going to begin right now.’ As I sat down to breakfast, I greeted my wife with a‘Good morning, my dear’, and smiled as I said it.”